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by Reverse Logistics Association

Reverse Logistics Magazine, Edition 80

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Package Damage Returns: 7 Examples Of How Claims Are Just The Tip Of The Iceberg
27 March 2017 - When it comes to big dollars, product damage claims have the potential to rise to the top of a lot of internal reports and executive dashboards—especially if you’re shipping via complex and/or multi-touch methods. Full Article

Microsoft Faces Lawsuit Over Alleged Data Loss Caused By Windows 10 Upgrades
27 March 2017 - In the US a lawsuit has been aimed against Microsoft which accuses Windows 10 of damaging PCs and causing users to lose data. Full Article

Electronics Recycling: Why Do Some Facilities Reject E-Waste?
25 March 2017 - The electronics market has grown from a few small companies in Silicon Valley to thousands of businesses with influence on nearly every aspect of everyday life. This growth can be linked to the rise of hundreds of thousands of inventions and discoveries that have helped humanity considerably, including smartphones, space exploration, medical science, the cloud, particle accelerators, calculators, and even cats on YouTube via powerful algorithms and neural networks. Full Article

Customer Returns And Online Retail
24 March 2017 - Retail is a difficult game. Offline brick and mortar retailers are up against things in recent years with the onslaught of ecommerce retail websites vying for customers’ dollars. As a result, every little aspect of the retail experience is carefully monitored by in-tune and savvy customers who expect nothing short of the highest level of customer service. Full Article

How Remanufacturing Can Reduce Material, Labor Costs Across Industries
24 March 2017 - Manufacturers can save on materials and labor by designing multiple lifecycles into their products — thus enabling remanufacturing, or the rebuilding of original products using a combination of reused or recycled parts — according to Michael G. Thurston, research faculty and technical director at Rochester Institute of Technology’s Golisano Institute for Sustainability. Full Article

Level Seven Offers Two New Reman Solutions
23 March 2017 - Level Seven announced the June release of RemanCoreConnect and RemanCoreConnect Enterprise, both web-based reman solutions designed to replace custom applications, spreadsheets, and other manual systems that some companies may use to track core eligibility outside of their business system. Full Article

Parts And Accessories Boost Ford, FCA, GM Revenue
23 March 2017 - General Motors, Ford and Fiat Chrysler are banking on growth from highly profitable accessories like performance wheels, chrome trim and bedliners to drive up the bottom line. Full Article

Reverse Logistics Association presents at Home Delivery World Full Article

Moving In Reverse
22 March 2017 - The Internet of Things (IoT) is causing disruptions across the industries and corporations globally. The logistics sector is not one to be left behind. Full Article

Customer Service – Hell Or Heaven?
22 March 2017 - Today, customers are communicating with businesses on a variety of channels. One customer calls in, inquiring about the status of an online order. Another sends an email. A third customer may ask for service in-store. Full Article

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