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Reverse Logistics Magazine - Edition 82
View Edition 82
PDF |Mobile |ONLINE


Reverse Logistics Magazine - Edition 81
View Edition 81
PDF |Mobile |ONLINE


Current News

June 16, 2017

Brits Are Open To The Use Of AI To Improve Customer Service

16 June 2017 – 60 per cent of British consumers would be open to using more AI if the technology helped them save more than time and money.

According to a survey of 6,000 consumers across six countries, from consumer engagement software developer Pegasystems, Brits are comfortable with the idea of companies using personal data to provide better customer service.

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