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Reverse Logistics Magazine - Edition 84
View Edition 84
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Reverse Logistics Magazine - Edition 83
View Edition 83
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Current News

June 16, 2017

Brits Are Open To The Use Of AI To Improve Customer Service

16 June 2017 – 60 per cent of British consumers would be open to using more AI if the technology helped them save more than time and money.

According to a survey of 6,000 consumers across six countries, from consumer engagement software developer Pegasystems, Brits are comfortable with the idea of companies using personal data to provide better customer service.

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