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Reverse Logistics Magazine - Edition 90
View Edition 90
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Reverse Logistics Magazine - Edition 89
View Edition 89
PDF |Mobile |ONLINE


Current News

June 16, 2017

Real-Time Customer Service Will Soon Be The Rule

15 June 2017 – I just heard that Gartner is now predicting that by 2020, many of us will be interacting with AI-powered customer assistants than we do with our spouses.

While this may be a disturbing prospect for many, it leaves no doubt that organizations are now engaged in an arms race in adopting artificial intelligence to interact with massive numbers of customers.

Full Article

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